Support,
Contact us
Make sure that you are running the
latest
version of Duplicate Killer on your workstation. You can download the latest
product release from the 4Team Corporation Duplicate
Killer Website website using the Try
Now
link.
Update your Office/Outlook
with the latest updates that improve the stability and security of
Microsoft Office. Click here to go to the
Microsoft Office website.
Check System Requirements.
Refer to Installation procedure.
Search the product FAQ.
Contacting Support: If you cannot solve your
problem by any of the previous steps, please send a Bug Report e-mail
(Duplicate
Killer toolbar
About
button
Report a Problem...) to support@4team.biz,
or submit the Online
Support Form, or use Live Help with the
following information:
A
detailed description of the problem. Include the steps you
have already taken to fix the problem, and where appropriate, the
steps to take in order to repeat the problem.
The
Product version that you are running (Duplicate Killer
toolbar→ About button).
The
operating system and Office/Outlook version of the computer
running the product.
Screenshots if available (press PrintScrn
on the keyboard and paste (Ctrl + V) to Word® or any available picture
editor).
Note:
Please remember to keep all conversation
history when you reply to our e-mails.
Click here
to submit the Online Support Form.
All our customers who purchase the program
or add a new license are eligible to get free updates for one year
from the purchase date.
If you are looking for other 4Team products
for Microsoft Outlook, you can get them at significantly discounted
prices; just send us an e-mail with your order number, product name,
and number of licenses that you wish to purchase.
!!! Note: We do not provide support
for Microsoft Outlook; please
refer to the resources at Microsoft website.
*
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to the Internet if you want to use this page for orders and support.
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